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NCQA is governed by a Board of Directors that includes employers, consumer and labor representatives, health plans, quality experts, policy makers and representatives from organized medicine.

Contact Us

If you prefer, you may email us. An ODS representative will respond to your e-mail within 24 hours (excluding weekends and holidays).

Main Numbers for Physicians & Staff

To reach us by telephone please call between the hours of 7:30 A.M. to 5:30 P.M. (PST) Monday through Friday, excluding holidays.

Claims Submission

Medical Claims
Medical Claims
P.O. Box 40384
Portland, OR 97240

OHP Mailing Addresses

Medical Claims
ODS-OHP Medical Claims
PO BOX 3550
Portland, OR 97208
Complaints and Appeals
ODS Health Plan, Inc.
Attn: Appeal Unit
601 S.W. Second Avenue
Portland, OR 97204
Pharmacy Claims
PO BOX 3625
Portland, OR 97208

Email ODS

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ODS has always treated all member information as confidential. If you are sending ODS an email inquiring about your own protected health information, it is likely that we will be able to assist you.

If you are inquiring on another member under the plan, you will need to call ODS Customer Service. Depending on your relationship to the person you are inquiring about, we may require a verbal approval or written authorization in order to discuss their protected health information if we don't already have one on file.

ODS Holidays

ODS observes the following holidays. Business offices will be closed.

2010

New Years: January 1st
Memorial Day: May 31st
Independence Day: July 5th
Labor Day: September 6th
Thanksgiving: November 25th, 26th
Christmas: December 23rd, 24th