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877-299-9062
800-433-6313 TTY
503-948-5577 Fax
7AM-8PM, seven days a week
Pacific Time
Pharmacy Customer Service
503-265-4709 or
888-786-7509
800-433-6313 TTY
800-207-8235 Fax
7AM-8PM, seven days a week
Pacific Time
PDF Help
Adobe Acrobat Reader is required to view and print PDF documents on our website. PDF documents are marked with a (PDF File) at the end of the link.
Download
You can download the free Adobe Acrobat Reader from Adobe's website.
How To Use
After installing Acrobat Reader, double-click a PDF file to start Acrobat Reader and view the file. Or you can start Acrobat Reader first, then choose File > Open to view a PDF file.
If you are opening up a PDF from the internet, it will generally open Acrobat Reader inside your browser window.
Searching For Text
You can search for text by selecting "Find" from the "Tools" pull-down menu or by clicking the "binoculars" button 
on the far right of the tool bar. A "Find" window is displayed.
Page Numbering
Page numbering in a PDF file is displayed in the lower left corner of
the Acrobat Reader screen. The page number Adobe assigns to a page and the page number printed on the document don't always match up because Adobe assigns page 1 as the first page which can sometimes be the cover page of a document.
Navigating Through a Document
You can navigate through a page or document using the following tools:
- Hand Button:
To move around on a page click the "hand" button. Press the left mouse button and the hand becomes a fist, grabbing the page. With the mouse button held down you can move the page around in the window. - Scroll Bar: Another way to move around on a page is to use the scroll bar on the right.
- View: Use the "View" pull down menu at the top to move to a defined page.
- Arrow Keys:
The arrow keys in the tool bar let you move to first, previous, next or last page. The double or larger arrow
keys in the tool bar let you move back or forward through any jumps you might have made. - Page Indicator: The page indicator button at the bottom of the screen displays a page icon and the text showing your current page and the total pages in the document. Click on it to select a "go to" page.
Resizing a Document
If you have trouble seeing the text on the document you can resize it so it displays
bigger on your screen. Use the following tools to resize a document:
- View: The "View" pull-down menu has five pre-set sizes (Actual, Fit Page, etc.) as well as a "Zoom to…" option which lets you select a variety of magnifications for the document.
- Magnifying Glass:
The "+" and "-" magnifying glass buttons provide zoom in and zoom out
capability, respectively. Click on one of these buttons then click on your document to increase or decrease the size. - Magnification Indicator: The magnification indicator button at the bottom of the screen always displays the current document size. When you click on it, you can choose from a variety of pre-set magnifications and configurations. You can also select "Other…" which lets you enter any magnification you want, for 12 - 800%.
How To Use Fillable Forms
Fillable PDF documents are marked with a (PDF-F) at the end of the link.
- Select the hand tool after opening the PDF file.
- Position the pointer inside a form field and click. Type your text.
- Press Tab to accept the form field text and go to the next form field.
- After you have finished filling in the form move your cursor out of the form field by either pressing Enter on your keyboard or left click with your mouse outside the form area. Form field text will not print if the cursor is blinking in it.
- Print the completed form using the Acrobat print button.
Warning: Acrobat Reader does not allow you to save your completed forms; they must be printed.
Support
If you have problems downloading, installing, or using Acrobat Reader:
- Choose Help > Acrobat Guide from within Acrobat Reader.
- Visit the Support Center on the Adobe Web site.