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NCQA is committed to providing healthcare quality information through the web and the media to help consumers, employers and others make more informed healthcare choices.

Contact Us

If you prefer, you may email us. An ODS representative will respond to your e-mail within 24 hours (excluding weekends and holidays).

Telephone Numbers

Maybe you're a phone person? You can reach us by phone from 7:30 am to 5:30 pm Monday through Friday, excluding holidays.

Addresses

Email ODS

Send message to: Message regarding*: Medical Dental Both Not Applicable Name:  (If not you, please read.) Group# or group name: E-mail address: Telephone number: Subscriber name: Subscriber ID:    
If you prefer not to include your Subscriber ID, please include your date of birth for reference.
Date of Birth: Patient name: Message:
*Required fields
If your message is regarding a member, please fill in the following fields.
 

ODS has always treated all member information as confidential. If you are sending ODS an email inquiring about your own protected health information, it is likely that we will be able to assist you.

If you are inquiring on another member under the plan, you will need to call ODS Customer Service. Depending on your relationship to the person you are inquiring about, we may require a verbal approval or written authorization in order to discuss their protected health information if we don't already have one on file.

ODS Holidays

ODS observes the following holidays. Business offices will be closed.

2010

New Years: January 1st
Memorial Day: May 31st
Independence Day: July 5th
Labor Day: September 6th
Thanksgiving: November 25th, 26th
Christmas: December 23rd, 24th