Contact us

Call us for help and support using your Moda Health Medicare plan. Our service representatives are uniquely trained to answer your questions. We provide free interpretive services for those who need them.

If you’re not yet a member:

We're here to assist with your eligibility and enrollment questions. Please call your Sales support team at 844-274-9122 or email us at Ind&MedSuppSales@modahealth.com. (TTY users please call 711)

For help with your Medicare Supplement plan:

Customer Service can be reached at 844-235-8012. TTY users, please call 711. 

For help with your Medicare Advantage plan:

Call Customer Service at 503-265-4762 or toll-free at 877-299-9062 (TTY users please call 711.)

For help with your Part D Pharmacy coverage, please call our Moda Health Pharmacy Customer Service at 503-265-4709 or toll-free at 888-786-7509 (TTY users please call 711.)

Calls to these numbers are free. Customer Service is available is available from 7 a.m.– 8 p.m. (Pacific Time), seven days a week October 1 – March 31 (closed on Thanksgiving and Christmas), and weekdays April 1 – September 30. Your call will be handled by our automated phone systems outside business hours.

Mail claims or correspondence:

Moda Health
P.O. Box 40384
Portland, OR 97240-0384

Moda Health holidays

Moda Health observes the following holidays. Business offices will be closed.

New Year's Day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day